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Privacy Policy

Last Updated: September 10, 2026

Information We Collect

When you submit an inquiry through our website, we collect personal information including your name, email address, and any details you provide about your project. This information is used solely for responding to your inquiry and providing relevant service information.

How We Use Your Information

Information collected through our inquiry forms is used to:

  • Respond to your questions about our services
  • Provide project consultations and proposals
  • Communicate about ongoing projects if you become a client
  • Improve our service offerings based on common inquiries

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared with:

  • Structural engineers or architects when required for project consultation
  • Forestry suppliers when sourcing materials for your project
  • Legal authorities if required by law

Data Storage and Security

Your information is stored on secure servers located in Canada. We implement reasonable security measures to protect against unauthorized access, alteration, or disclosure of personal data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to enhance user experience and remember your cookie consent preferences. We do not use cookies for advertising tracking or third-party analytics. For detailed information, please see our Cookies Policy.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for communications at any time

Data Retention

Inquiry information is retained for two years from the date of submission. If you become a client, project-related communications are retained for seven years in accordance with Canadian business record requirements.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal information, contact us at [email protected].

pure-gorge

Crafting timber-frame homes across Canada since 1991

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